Commonly Asked Questions

Q: “We just moved into our new Westfield home. What can we do to bring a more youthful and fresher look into the traditional bones of the house, which we love?”

A: Congratulations, you will love Westfield! Our store has at least three dozen sofas, sectionals and chairs for you to test out and choose from. These pieces are from American-made companies that pull from the past with their new designs. They will fit your home perfectly. We will send you home with fabrics to think about and even a chair or sofa to try in your space. Everything today is just better than it was, including fabrics that are treated to be long-lasting and stain resistant. We are happy to offer our design services or provide options for you as you work through your own creative process.


Q:  “How long does it take to get a sofa now?”

A:  Since COVID, lead times are a little unpredictable, but they are greatly improving.  I have American Made upholstered pieces that can be a Quick Ship order and come in 8 weeks time.  If not from the quick ship series, it may take 4-8 months.  However, this changes and you may receive the order much sooner; unfortunately, if there is a fabric or part that is delayed we will have to let you know that as well.  When you visit, you will notice the Quick Ship flyer on the many pieces, now 15 sofas, chairs and swivel chairs that can be quickly delivered.


Q: “I see a wallpaper online that I would like to get a memo of… can you do that?”

A: We are happy to order memos of fabric, wallpaper, finish and paint chips. When we do these searches for you, we ask for a $100 deposit against the order that hopefully you will eventually place with us.


Q: “I would like to come into your store with my husband, but we cannot come in during your listed hours. Are you open any evenings?”

A: We do not have evening hours at this time. However, if you contact us, we will always accommodate your needs and meet you at the store at any time that works best for you.


Q: “I need two nightstands and would prefer not to go over $3000 per piece. I don’t see any nightstands in your store. Can you help me with this?”

A: While we are proud of the size of our store, we simply cannot display the vast number of pieces that we have available to us. We are excellent at taking your request and sourcing a list of pieces that would work for what you’re looking for and within your price range. Please send us a description of what you are thinking and we can take it from there.


Q: “I have a very expensive red oriental rug in a room that I am trying to update. I have white sofas and navy chairs, but I’m looking for pillows to bring my sofa to life and complement the room. Do you have anything available that will go with my color scheme?”

A: You may be looking for pillows in a stronger color or something with a more ethnic vibe. Our custom pillows are the same price as our pillows on display and can come in any fabric and any size. They are down-filled to be as comfortable as they are beautiful. Email, call or stop in to chat about your project.


Q: “Is the art on your walls original or prints?”

A: Our art is the real thing. We have photographs, oil or acrylic on canvas, watercolors and pen and ink. Some pieces come framed, and some do not. They are original and can help bring your room to life. You may bring a piece home to see if it works in your space before making your final decision.


Q: “I finally got rid of my big arm floral furniture and did everything in square, soft-grey furniture. I love it, but it needs some warmth. Any suggestions?”

A: The pendulum does swing. We do love the fresh air that our cleaner rooms provide us, but it’s important to make your space feel like your home. We always have an antique or two on display in store. You’ll find old, framed photographs on our walls and the perfect accessories in wood, brass or deep colors to add some character to your space. Don’t forget- your windows, floors and lighting can all add interesting details and dimension to the room. You may want to change a fabric on a chair or pillow which is a fraction of the cost of a new piece. We can help you with all of this. A room is never finished, it just keeps evolving!

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